Shipping policy
Processing Time Orders are typically processed within 1-3 business days (Monday-Friday, excluding public holidays). You will receive a confirmation email with tracking information once your order has been dispatched.
Shipping Destinations We currently ship to 41 countries worldwide, including the United Kingdom, United States, Canada, Australia, and throughout Europe and Asia. If your country is not available at checkout, please contact us at garethrichardson140@gmail.com.
Shipping Rates Shipping costs are calculated at checkout based on your delivery address and the weight of your order. Any applicable taxes, customs duties, or import charges are the responsibility of the customer and are not included in our shipping rates.
Delivery Times Estimated delivery times vary by destination:
- UK: 2-5 business days
- Europe: 5-10 business days
- North America: 7-14 business days
- Rest of World: 10-21 business days
Please note that these are estimates only and are not guaranteed. We are not liable for delays caused by customs, weather conditions, or carrier issues.
Tracking Your Order Once your order ships, you'll receive a tracking number via email so you can monitor your delivery progress.
Risk of Loss Title and risk of loss pass to you upon transfer of the products to the carrier.
Questions? If you have any questions about shipping, please contact us at garethrichardson140@gmail.com.